Posted Jun 16, 2019 by Adam Still.
Apple sells most of its products through its Apple Store, including the online platform. Recently, however, the Apple Store is inaccessible from Safari on an old version of macOS.
Apple seems to have changed the prerequisites to access its Apple Online Store. Old versions of Safari and macOS can no longer access them. Users are now greeted by a nasty error message telling them they are using an “unsupported browser version.”
Apple claims a recent version of macOS and Safari is required to access its Apple Online Store
It is Mac Otakara who first evoked this discovery. Several users mentioned having to have OS X 10.10.5 Yosemite or later and Safari 10.1.2 or later. It also means that if for some reason you have an older version of Yosemite, you will not be able to access it.
And if you’re wondering if it’s possible to get around this restriction through a third-party browser, it seems like it’s impossible also because the compatible versions of Chrome and Firefox are also obsolete. It is therefore necessary to upgrade to a newer version of macOS, such as macOS 10.14 Mojave. It is hard to understand why Apple made these changes. According to AppleInsider, this could be to secure the purchase process as much as possible.
By forcing a newer browser, Apple limits the risk of security breaches and other theft of personal data. At least when browsing on its site. Still, all this is pretty ironic. Some customers with an old machine might just want to buy a new one on the Apple site, and discover that they can not.